Profile: Talented, innovative and persistent SGML instructor and consultant with a desire to improve SGML integrations through process improvement and user education. Excellent project management and self-direction skills. Effective presenter of technical information to non-technical audiences.
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January 1998 - Present |
Application Analyst ArborText Inc., Seattle, WA Member of team providing document analysis and DTD development services to customers as part of integration projects in support of SGML software sales. Focused on adaptation of existing DTDs to new customer requirements, including overall redesign where needed. Developed data models and DTD maintenance documentation in addition to producing valid declaration sets. |
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January 1997 - December 1997 |
Training Analyst (& SGML Resource) Computer Resources International, Inc., Bellevue, WA Taught SGML and other courses in support of multi-million dollar document processing systems. Developed course materials for baseline products and custom systems. Managed course scheduling. Created and maintained departmental archives. Provided SGML support to in-house integration teams. QA manager for multi-million dollar integrated SGML system. |
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June 1996 - January 1997 |
SGML Consultant & Training Program Manager Passage Systems Inc., Cupertino, CA Developed educational services business unit activities, including event planning, publishing system, and course marketing (which included creating pages for the Training section of the company Web site). Supported pre-sales activities for large training contracts. As time allowed, performed as team member on SGML consulting projects, including document analysis and DTD design & coding. |
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April 1995 - June 1996 |
SGML Consultant & Production Specialist Passage Systems Inc., Cupertino, CA Team member for a variety of SGML consulting projects, including semiconductor, publishing, non-profit, and telecommunication projects. Assigned to project lead role on troubled project and directed multi-functional team of 10 to deliver software and process documents to complete customer satisfaction. WWW and SGML activities, including consulting practices development, course marketing, department archives. Focus on projects with large legacy conversion problems and massive process changes. |
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June 1994 - April 1995 |
Production Services Engineer Passage Systems Inc., Mountain View, CA Responsible for conversion of documents to SGML. Project Lead on multiple document conversion projects for teams of up to 8 document conversion engineers. Took over Project Lead position midway for a behind-schedule document conversion project and was able to make the delivery on schedule. |
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November 1993 - June 1994 |
Diploma in Computer Programming Computer Learning Center, San Jose, CA GPA: 4.0 with distinction and honors |